Contact us

The Department of Climate Change and Energy Efficiency is located in Canberra.

Address

2 Constitution Ave 
Canberra ACT 2600

Postal address 

GPO Box 854
Canberra ACT 2601
Australia

General enquiries

Phone: 1800 057 590 within Australia
Email: enquiries@climatechange.gov.au
Monday to Friday 8:30 am - 8:00 pm Australian Eastern Daylight Savings Time (AEDST). 

Switchboard

Phone: 02 6159 7000
+61 2 6159 7000 if calling from overseas
Monday to Friday 8:30 am - 5:00 pm  AEDST

Other contacts

Clean Energy Future

1800 057 590 within Australia

National Greenhouse and Energy Reporting (NGER)

1800 018 831 within Australia

National Solar Schools Program

1800 703 831 within Australia

Solar Hot Water Rebate

1800 808 571 within Australia

Email   

Contact Email
Australian National Registry of Emissions Units registry-contact@climatechange.gov.au
Carbon Farming Initiative General enquiries: CFI@climatechange.gov.au
Domestic Offsets Integrity Committee: DOIC@climatechange.gov.au
Emissions Intensive Trade exposed Industry Assistance EITE@climatechange.gov.au
Freedom of information co-ordinator (FOI) FOI_contact_officer@climatechange.gov.au
Greenhouse and Energy Audit audit@climatechange.gov.au
Government Greenhouse and Energy Reporting (GGER) gger.help@environment.gov.au
Media Unit media@climatechange.gov.au
National Greenhouse and Energy Reporting (NGER) reporting@climatechange.gov.au
Low Carbon Communities    lowcarboncommunities@climatechange.gov.au
National Authority for the Clean Development
Mechanism and Joint Implementation		 DNA: DNA@climatechange.gov.au
DFP: DFP@climatechange.gov.au    
OSCAR Technical Support oscar@climatechange.gov.au   
Recruitment   recruitment@climatechange.gov.au
Solar Hot Water Rebate      solarhotwater@climatechange.gov.au
Tax deductions for carbon sink forests carbonsinkforest@climatechange.gov.au
Tenders

dcctenders@climatechange.gov.au

View the structure of the Department.

Service Charter

The Department of Climate Change and Energy Efficiency Service Charter is a public statement of our commitment to maintaining a strong client-focused culture.

It tells you who we are and the standard of service you can expect when dealing with us. It also provides information about how you can better engage with us, how you can access information and how you can give us feedback about our performance.

View the Department's Service Charter

Key contacts

If you have a question regarding the Australian Government's programs or rebates, please contact us using the links below:

Related information