Home Sustainability Assessments

What is a home sustainability assessment?

A qualified assessor will visit your home and advise you on the best actions to reduce your energy and water use, to increase the comfort of your home, and help you save money on your bills.

Your assessment will involve the physical inspection of major energy and water systems relating to heating and cooling, water heating, lighting, refrigeration, cooking, entertainment, water efficiency and outdoor consumption.

Your assessment will take around 1.5 hours depending on the amount of information readily available, the size of your property and the number of energy and water systems to check.

After your assessment, you will receive a tailored home sustainability assessment report. Your report recommends the best water and energy saving changes you can make to your property and includes practical information to help you get started.

How does it work?

The Green Loans Program is delivered in three steps.

Step 1 - Book your free home sustainability assessment

  • At no cost to you, a qualified home sustainability assessor will visit your home to investigate energy and water consumption patterns to identify actions that your household can take to save energy and water. You will need to show the assessor your water and electricity bills to help them do a thorough assessment of your current water and energy use.
  • Only one free assessment will be available per applicant at a given address.

Step 2 - Receive your home sustainability assessment report

After the assessment, you will receive a home sustainability assessment report, including:

  • the best water and energy saving changes you can make to your home
  • practical information to get your household started.

Step 3 - Choose which recommended actions you will take to improve your home

  • With a home sustainability assessment report, your household can make water and energy saving changes, from simple low and no-cost changes such as switching to energy efficient light bulbs and repairing leaking taps, to larger scale improvements like installing solar panels, grey water filtration systems or rainwater tanks.
  • Find out more about Green Loans Actions

Eligibility and conditions

To be eligible to apply for a free home sustainability assessment you need to meet certain conditions.

Applicants must:

  • be aged 18 or over
  • be an Australian citizen, permanent resident and/or an Australian registered charity
  • be the dwelling owner, a trustee or renter listed on lease
  • have a taxable income below $250,000 p.a.

The house/property being assessed must:

  • be in Australia or its territories
  • have been completed and occupied for at least 12 months (not necessarily by the applicant).

How do I book an assessment?

To book your free home sustainability assessment, please contact the Green Loans booking centre on 1800 895 076 between 9.00 am and 5.00 pm Monday to Friday AEST. At the time of booking your assessment you will be asked to confirm your eligibility to participate in the program. All householders have the opportunity to nominate the assessor of their choice to undertake their assessment, otherwise an assessor within your area will be appointed to you. Appointment times are flexible and can be made outside of regular business hours and on weekends depending on your own requirements.

Frequently asked questions

  • How can I book for an assessment?
    To book your free Home Sustainability Assessment, call the Hotline on 1800 895 076 between 9.00 am and 5.00 pm Monday to Friday AEST.
  • For general enquiries call
    1300 778 451
  • More FAQs
  • Green Loans Program