Fraud and Compliance

The Government has been developing a framework for managing suspected fraud under the Home Insulation Program.

This framework will target specific cases of fraud identified in a forensic audit into the program currently being conducted by the consulting firm KPMG.

Under the framework, the Department has developed a fraud categorisation model to ensure that cases of alleged fraud are investigated and dealt with appropriately.

Under this framework, the Department will dedicate more resources to counter fraud and non-compliance within the portfolio. The Department will also utilise arrangements with various law enforcement agencies to pursue fraud and associated debts owed to the Commonwealth. Major matters will be referred to the Australian Federal Police.

It is expected that less complex matters will be investigated by the Department or referred to State and Territory police, contracted agencies, state fair trading and other regulatory bodies as appropriate.

The Department also cooperates extensively with other state regulatory bodies such as the Office of Fair Trading or Consumer Affairs where they are conducting their own investigations.

The Department will utilise existing Memorandums of Understanding with these bodies or establish new arrangements as required.

Further information

Deregistered installers list

Fire incidents linked to the home insulation program

 

Safety Hotline

  • 13 17 92

Feedback